File a Claim
To file a claim, please find your carrier below and contact them
All claims service centers are available 24/7
It’s best to have the following handy before filing a claim:
- Policy holder’s name
- Policy number (if available)
- The date the accident or claim occurred
- A description of what happened
- Any police reports or documentation from the accident
- Photos of the damage (if available)
Progressive Corporation
All states except California: 800-876-5581
California: 800-300-3693
Roadside assistance: 800-776-2778
Bristol West®
Home: 800-527-3907
Auto: 800-274-7865
Roadside assistance: 800-274-7865
Plymouth Rock Assurance
Auto and Home Claims: 844-346-1225
Auto Glass Damage: 844-346-1226
Tow bill reimbursement: 844-346-1225
The Philadelphia Contributionship
Phone: 800-269-1409
By Fax: 215-627-8871
File a Claim
By Email: claims@1752.com
State Automobile Mutual Insurance
Auto and Home Claims: 877-722-5246
Auto Glass Damage: 888-504-4527
Lemonade
File in mobile app
Heritage Insurance
Phone: 855-415-7120, option 1 if Hurricane-related, option 2 otherwise
National Flood Insurance Program
Contact the insurer you purchased the NFIP policy through (Foremost or The Philadelphia Contributionship)
Aon Edge
Preferred: 844-319-6238, claimsalert@us.crawco.com
Standard: 844-640-2522, TPAclaims@CJW-assoc.com
Excess: 407-849-0044, TPAclaims@CJW-assoc.com
File a Claim Online
Petplan
833-526-8496
Mail and Fax:
Petplan
3805 West Chester Pike, Suite 240
Newtown Square, PA 19073
Phone: 833-526-8496
Fax:866-599-4654
Pets Best Insurance Services
Phone: 877-738-7237
Mail and Fax:
Pets Best
2323 S. Vista Ave. Ste. #100
Boise, ID 83705
Phone: 877-738-7237
Fax: 866-777-1434
Mercury Insurance Services
Phone: 800-503-3724
Roadside Assistance: 800-503-3724
Travelers Insurance Group
Phone: 800-252-4633
Roadside Assistance: 800-252-4633 option 3
Kingstone Insurance
For NY: 855-394-0704
For NJ: 866-287-1480
For RI: 866-922-3036
For MA: 866-204-3000
People's Trust Insurance
Phone: 877-333-1230
Prepared Insurance
Phone: 877-511-7737
It’s best to have the following handy before filing a claim:
- Policy holder’s name
- Policy number (if available)
- The date the accident or claim occurred
- A description of what happened
- Any police reports or documentation from the accident
- Photos of the damage (if available)
Best practices if you need to file a claim
Auto
- Call the police to file a car accident report
- Get the following information from all parties involved: names, addresses, phone numbers, insurance information, VIN, and license plates
- Look for witnesses who would be willing to testify their account of the accident and record their names and phone numbers
Homeowners & Renters
- If you have experienced theft, vandalism, or burglary, report it to the police. Get a police report andthe names of the officers that you speak with
- Take reasonable steps to protect your property from further damage
- Take photos or videos and document all damaged property. Try not to discard any damaged property in case a claims adjuster needs to review it
- Call your insurance company and ask them what is covered and how you will be reimbursed
- Keep records and receipts of any out-of-pocket expenses due to the damage, such as replacing damaged property and additional living expenses
